I don't think they don't anything about cars!! My car is in there all the time for repairs. My AC just started making a weird noise, I bring it in and it sits there for hours and they tell me it's suppose to be like that?! News to me! I bring my car in because my back window sounds like it could just drop down when I roll it down, I bring it in and sits there for hours and they tell me it's fixed. I get in my car and it's the exact same! They don't do anything right! My list can go on and on. Simple stuff. Oh yes! My car was making a weird noise when I turned my wheel and I brought it in and they told me after two days of working on it they tell me it's my hatchback, when it's open it doesn't make the sound and when it's closed it makes the sound? That has nothing to do with my steering?!
Great service dept and body shop
I showed up on time and 35 minutes later they were finished. Oil change and tire rotation. Very nice people there.
I have my mind set on a Honda CRV and they had one, we stopped and test drove it with Hank. I was so comfortable with the fact that he was not pushing us to buy anything and he and his manager were so down to Earth. I wish the car would of had less mileage because these are the kind of sales people I would like to do business with. No pushy in your face sales, just honest people. I suggest any one that is in the Mountain Home area to stop
Very nice place to deal with.
They are just money hungry... The extended warranty that they sell is a joke. The service center has no respect for their costumers and they don't do their jobs properly either. I've brought my car in freshly cleaned before and my floor mat was covered in dirt when I got my car back from the oil change. The last oil change I got was 3 weeks ago and they said all my fluids were full but guess what my heater goes out a couple days after the oil change. I call them and make an appointment to get it checked out.Take my car ask them to call me before they do anything thats going to cost me any money. The desk cleark named Bob gives me his word that he will. Does he NO! I even tried calling them after my car had been there for hours.. With no answer I left a message on the answering machine asking about what was going on with no reply. Finally at 4:pm they call me. To say it's fixed and ready for pick up. I go get my car just to be informed that I had been driving my car with out coolant. Said they had to run a air leak test but couldnt find any leaks... So they added dye to my coolant informed me that I could now just watch it to see if it went low again. Of course none of this is cover by that great warranty that cost a extra $1500 on signing. I point out the fact that I was just there a few weeks before for a oil change and how said all my fluid leves were good. They swear that the checked all fluid levels.. Which just seem like a lye to me inorder for it to of leaked out that fast it should of been a significant leak.. Big enough that air test would of found it. I'm just lucky that my car was in a body shop getting repaired most of this time or I'd been driving it without coolant way more and would of prolly blown the heads.. As for Kents body shop they under esamate there repairs so if you get paid from the insurance company exspect them to charge you way more after the works is finshed.. It is just an alround shady bussiness
Kent Chevrolet Cadillac Inc is a US Car Dealer based in Mountain Home, Arkansas. Kent Chevrolet Cadillac Inc is located at 1413 Hwy 62 E, Mountain Home, AR 72653, USA.
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